Question 1

How does Truly Free test their laundry products?

Accepted Answer

Our product efficacy is done in homes across America. We have a group of customers, in addition to our internal testers, that puts each product through its paces in normal, everyday scenarios. The “at-home testing” is amongst the most important we do for any of our products. After all, if it isn’t effective for daily use, what’s the point?

During development, we place each of our formulas through a series of challenges conducted by a third-party accredited laboratory. This process is known as preservative efficacy testing. All the products that make it into your household have passed these rigorous tests and are in compliance with United States Pharmacopeia (USP) 51 standards. It's through this process that we make sure our customers' well-being (and the well-being of their loved ones) always comes first.

Question 2

Should I use the Stain Remover with bleach?

Accepted Answer

Our Stain Remover is specially formulated to work powerfully on its own, so there's no need to use it with bleach—just apply, wash, and enjoy fresh, stain-free results!

Question 3

Can I use the Stain Remover on delicate fabrics?

Accepted Answer

Yes, our Stain Remover is safe for most delicate fabrics—just test on a small, inconspicuous area first to ensure compatibility!

Question 4

How does the detergent do on delicate garments? What about darker clothes, like denim?

Accepted Answer

Our detergent is gentle enough for delicate garments, preserving their softness and quality, while being color-safe for darker clothes like denim, helping maintain their rich, vibrant hues.

Question 5

Are there preservatives in Truly Free's laundry products?

Accepted Answer

​No, Truly Free's laundry products do not contain preservatives. They are formulated with non-toxic, plant-based ingredients and are free from preservatives, making them a safe choice for individuals with sensitive skin or allergies.

Question 6

What kind of washing machines work best with Truly Free detergent?

Accepted Answer

Truly Free detergent works effectively in all types of washing machines, including standard and high-efficiency (HE) models, ensuring a thorough clean no matter your setup.

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